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Cannot open an OST takeoff file (*.ost) - OST
Symptom You are experiencing difficulty opening a project (*.ost) file you… |
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CLS - After installing product updates my Windows Taskbar Pinned Shortcut is Broken
Issue Microsoft Windows allows a user to 'pin' shortcuts to often-used programs… |
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CLS - Trouble Opening Databases
Symptom When opening a database you receive an error that the database is currently… |
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Common Printing Issues in On-Screen Takeoff (OST)
Cannot Print "ALL" Pages in Project When printing a large project, the output… |
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Copying and Pasting Takeoff to a Child Bid In On-Screen Takeoff Breaks Interactive Link to Quick Bid - OST QB
Symptom Quick Bid/On-Screen Takeoff bid interactivity may become disconnected… |
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Gathering On-Screen Takeoff's OCSSync log files - OST QB
You may be asked to send your OCSSync logs to Technical Support to help troubleshooting… |
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How to Resolve Issues Installing On-Screen Takeoff, Quick Bid, and Digital Production Control - OST QB DPC
Symptom Installation fails with an error about opening the installation log… |
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In an On-Screen Takeoff - Quick Bid Interactive Bid, the Connectivity is Breaking - OST QB
Issue After upgrading On-Screen Takeoff® some interactive bids become disconnected… |
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In On-Screen Takeoff and Quick Bid, Avoid Using these Special Characters and Understand File Path, File Name, and Data Character Limits - OST QB DPC
Number of Characters Microsoft® Windows® file system is limited to 256 character… |
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In On-Screen Takeoff, Quick Bid, and Digital Production Control Users Receive an Error Message: Write Access Denied - OST QB DPC
Symptom Users receive a "Write Access Denied" error when opening a SQL database.… |
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Metric Quantities Display Incorrectly in OST
Symptoms When you are setting up a Condition and enter a value greater than… |
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On-Screen Takeoff Quick Bid - Cannot Create Interactive Bid (Insufficient Rights) - OST QB
Symptom You attempt to create an interactive bid, but receive an error message… |
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On-Screen Takeoff or Quick Bid Stops Responding While Creating an Interactive Bid - OST QB
Symptom When you try to create a new Quick Bid (interactive) bid in On-Screen… |
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On-Screen Takeoff, Quick Bid, and Digital Production Control, Trying to Access one or more Bids Causes Application to Crash or Freeze - OST QB DPC
Symptom A Bid or Database is causing the application to terminate unexpectedly… |
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On-Screen Takeoff, Quick Bid, and/or Digital Production Control Worked Yesterday But Not Today - DPC OST QB
HELP! My program Won't Launch!!!Issue I tried to open my program On-Screen… |
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One User on A Shared Machine or System Has Trouble Running On-Screen Takeoff, Quick Bid, or Digital Production Control - DPC OST QB
Issue Customer reports that User A is having problems running an On Center… |
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OST - Boost Services Are Currently Not Available
Issue You attempt to run Boost on a Page but receive the error, but other Pages… |
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OST - Common Issues with Auto Name (Why is Auto Count Returning Bad Results?)
Issue So, you decided to try the all-new Auto Name on your plan set, but the… |
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OST - Common Issues with Takeoff Boost™ (Why are my Takeoff Boost Results not what I expected?)
Net Areas are Duplicated Missing or Incorrect Takeoff Net Areas are Duplicated… |
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OST - Copy/Paste Stops Working
Issue After using Copy/Paste on takeoff once, it is greyed out. Discussion… |