| 1 |
Cannot open an OST takeoff file (*.ost) - OST
Symptom You are experiencing difficulty opening a project (*.ost) file you… |
| 2 |
CLS - After installing product updates my Windows Taskbar Pinned Shortcut is Broken
Issue Microsoft Windows allows a user to 'pin' shortcuts to often-used programs… |
| 3 |
CLS - Trouble Opening Databases
Symptom When opening a database you receive an error that the database is currently… |
| 4 |
Common Printing Issues in On-Screen Takeoff (OST)
Cannot Print "ALL" Pages in Project When printing a large project, the output… |
| 5 |
Copying and Pasting Takeoff to a Child Bid In On-Screen Takeoff Breaks Interactive Link to Quick Bid - OST QB
Symptom Quick Bid/On-Screen Takeoff bid interactivity may become disconnected… |
| 6 |
Gathering On-Screen Takeoff's OCSSync log files - OST QB
You may be asked to send your OCSSync logs to Technical Support to help troubleshooting… |
| 7 |
How to Resolve Issues Installing On-Screen Takeoff, Quick Bid, and Digital Production Control - OST QB DPC
Symptom Installation fails with an error about opening the installation log… |
| 8 |
In an On-Screen Takeoff - Quick Bid Interactive Bid, the Connectivity is Breaking - OST QB
Issue After upgrading On-Screen Takeoff® some interactive bids become disconnected… |
| 9 |
In On-Screen Takeoff and Quick Bid, Avoid Using these Special Characters and Understand File Path, File Name, and Data Character Limits - OST QB DPC
Number of Characters Microsoft® Windows® file system is limited to 256 character… |
| 10 |
In On-Screen Takeoff, Quick Bid, and Digital Production Control Users Receive an Error Message: Write Access Denied - OST QB DPC
Symptom Users receive a "Write Access Denied" error when opening a SQL database.… |
| 11 |
Metric Quantities Display Incorrectly in OST
Symptoms When you are setting up a Condition and enter a value greater than… |
| 12 |
On-Screen Takeoff Quick Bid - Cannot Create Interactive Bid (Insufficient Rights) - OST QB
Symptom You attempt to create an interactive bid, but receive an error message… |
| 13 |
On-Screen Takeoff or Quick Bid Stops Responding While Creating an Interactive Bid - OST QB
Symptom When you try to create a new Quick Bid (interactive) bid in On-Screen… |
| 14 |
On-Screen Takeoff, Quick Bid, and Digital Production Control, Trying to Access one or more Bids Causes Application to Crash or Freeze - OST QB DPC
Symptom A Bid or Database is causing the application to terminate unexpectedly… |
| 15 |
On-Screen Takeoff, Quick Bid, and/or Digital Production Control Worked Yesterday But Not Today - DPC OST QB
HELP! My program Won't Launch!!!Issue I tried to open my program On-Screen… |
| 16 |
One User on A Shared Machine or System Has Trouble Running On-Screen Takeoff, Quick Bid, or Digital Production Control - DPC OST QB
Issue Customer reports that User A is having problems running an On Center… |
| 17 |
OST - Boost Services Are Currently Not Available
Issue You attempt to run Boost on a Page but receive the error, but other Pages… |
| 18 |
OST - Common Issues with Auto Name (Why is Auto Count Returning Bad Results?)
Issue So, you decided to try the all-new Auto Name on your plan set, but the… |
| 19 |
OST - Common Issues with Takeoff Boost™ (Why are my Takeoff Boost Results not what I expected?)
Net Areas are Duplicated Missing or Incorrect Takeoff Net Areas are Duplicated… |
| 20 |
OST - Copy/Paste Stops Working
Issue After using Copy/Paste on takeoff once, it is greyed out. Discussion… |
