Table of Contents

User Interface Components Are Cut Off in On-Screen Takeoff, Quick Bid, or Digital Production Control - DPC OST QB

Views: 765 Last Updated: 08/01/2024 06:50 am	0 Rating/ Voters
Be sure to rate this article 5 Stars if you find it helpful!

Issue

Some screens in the On-Screen Takeoff, Quick Bid, or Digital Production Control user interface do not seem to fit, the text is oversized or bolded, or fields are cut off.

Examples

Example of missing windows font display issue in the Quick Bid Bid Exports dialog box
The Quick Bid Exports dialog box (and other) - fonts are bolded, there's too much white space around artifacts/lists.

Example of missing font issue - Quick Bid Bid Item Details dialog box - Calculation tab cut off on right side
The Quick Bid Item Detail dialog box - the text is bolded and several fields don't "fit" in the box.

Example of missing windows font display issue - On-Screen Takeoff About screen extra white space
The On-Screen Takeoff, Digital Production Control, and Quick Bid splash screens/About dialog boxes.

Example of missing windows font display issue in the On-Screen Takeoff Cover Sheet fields misaligned and randomly bolded
In the OST Cover Sheet, fields are misaligned, fonts are bolded incorrectly, and text/labels don't "fit".

Example of missing windows font display issue in the Quick Bid Cover Sheet fields misaligned and randomly bolded
Same thing for Quick Bid.

Discussion

Somehow, your system is missing a font Windows uses to render many screens in a variety of 32-bit applications. This font is included with Windows, so somehow, someone or some application uninstalled this font.

Resolution

To fix this issue, you must reinstall the missing font (MS-Sans Serif).

Note

You must be signed in as a local system administrator (or have their credentials) to install the missing font. If you are not a system admin, contact your IT Department to complete the font installation.

You can download the font here: https://downloads.oncenter.com/Downloads/support/SSERIFE.FON

Save this file to your Downloads folder.

Close On-Screen Takeoff and Quick Bid.

Locate the file SSERIFE.FON in your Downloads folder...

Right-click on the Microsoft MSSerif font installer file and select 'Install for all users'

Right-click on the file and select "Install for all users" - follow the prompts to reinstall the MS Sans Serif font.

Program Menus and Toolbars do not Display Correctly in On-Screen Takeoff, Quick Bid, and Digital Production Control - DPC OST QB