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User Interface Components Are Cut Off

Views: 243 Last Updated: 06/21/2022 05:05 pm 0 Rating/ Voters
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Issue

Some screens in On-Screen Takeoff, Quick Bid, or Digital Production Control user interface do not seem to fit, the text is oversized, or fields are cut off.

Examples

Missing windows font display issue
The Exports dialog box (and other) - fonts are bolded, there's too much white space around artifacts/lists.

Missing windows font display issue Missing windows font display issue 
The Quick Bid Item Detail dialog box - the text is bolded and several fields don't "fit" in the box.

Missing windows font display issue
The On-Screen Takeoff (and Digital Production Control) and Quick Bid splash screens/About dialog boxes.

Missing windows font display issue
In the OST Cover Sheet, fields are misaligned, fonts are bolded incorrectly, and text/labels don't "fit".

Missing windows font display issue
Same thing for Quick Bid.

Discussion

Somehow, your system is missing a font Windows uses to render many screens in 32-bit applications.

Resolution

You need to download and install the MS-Sans Serif font.

Note
You must be signed in as a local system administrator (or have their credentials) to install the missing font. If you are not a system admin, contact your IT Department to complete the font installation.

You can download the font here: https://downloads.oncenter.com/Downloads/support/SSERIFE.FON

Save this file to your Downloads folder.

Close On-Screen Takeoff and Quick Bid.

Locate the file SSERIFE.FON in your Downloads folder...

Installing missing font

Right-click on the file and select "Install for all users" - follow the prompts to reinstall the MS Sans Serif font. 



Product documentation (user guides) describes functionality in the latest version of each major release and may not match the functionality in the version you are using. Please check the Product Information and Downloads pages by clicking one of the product buttons above.

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