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When Launching OST or QB, System Error "api-ms-win-crt-string-l1-1-0.dll is missing" - OST QB DPC

Views: 53 Last Updated: 08/09/2018 10:45 am 0 Rating/ Voters
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Issue

You install the latest version of On-Screen Takeoff, Quick Bid, or Digital Production Control, and when you try to launch it receive System Error "The program cannot start because api-ms-win-crt-string-l1-1-0.dll is missing from your computer."

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Discussion

The version of Windows you are running doesn't include an expected dll. This dll is included in Windows 8.1, and 10 and Server 2016, but not previous versions.

Resolution

If you are running a version of Windows older than Windows 8.1/Server 2016, you must install a specific Windows Update, that includes the Universal C-Runtime update.

Click here for instructions on installing this Windows Update.



Product documentation (user guides) describes functionality in the latest version of each major release and may not match the functionality in the version you are using. Please check the Product Information and Downloads pages by clicking one of the product buttons above.

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