Frequently Asked Questions
Below are several articles for common issues and questions regarding On-Screen Takeoff and On Center Software.
Authorization Issues - Troubleshooting 
Troubleshooting the Dongle Driver
Troubleshooting your GTCO Digitizer
How to Ensure That You Receive On Center Software E-Mails
Dual or Multiple Scales on the Same Page
CPC files Compatibility with On-Screen Takeoff
Converting CPC files when running Windows Vista®
Unable to View or Convert Plans after downloading
Regional Settings Cause Quantity Display Issues
Images no longer are Displayed
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NOTE: Be sure to check our online Frequently Asked Questions for additional assistance. |