Below are several articles for common issues and questions regarding On-Screen Takeoff and On Center Software.

 

Authorization Issues - Troubleshooting

Troubleshooting the Dongle Driver

Troubleshooting your GTCO Digitizer

Path Name Limitations

Using Multiple Monitors

Unable to Modify Bid(s)

How to Ensure That You Receive On Center Software E-Mails

Dual or Multiple Scales on the Same Page

CPC files Compatibility with On-Screen Takeoff

Converting CPC files when running Windows Vista®

Unable to View or Convert Plans after downloading

Regional Settings Cause Quantity Display Issues

Images no longer are Displayed