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General FAQs

1	Getting Help - Contacting Support, Training, and Customer Success for ConstructConnect Products Getting Help and Support is just a phone call, e-mail, or click away! Getting…
2	kBase Article Rating and Feedback Rating Articles To rate any article, just click the rating stars and a pop-up…
3	Searching kBase There are two ways to search in the new kBase, inline and full-text search.…
4	Suggesting a Feature, Improvement, or Change to On-Screen Takeoff, Quick Bid, and Digital Production Control - OST QB DPC If you have suggestions or comments on how we can improve the product, we would…
5	00 Frequently Asked Questions You can browse through our FAQs using the Table of Contents on the left, or…
6	Ask a Trainer - Getting Estimator Assistance for On-Screen Takeoff, Quick Bid, and Digital Production Control - OST QB DPC If you have a question about how to perform takeoff or build an estimate, we…
7	Cookies We use cookies to understand how you use our site and to improve your experience.…
8	Test Your Internet Speed To verify your Internet connection is fast enough to communicate with ConstructConnect's…
9	What are "Secure" Web Pages? Issue You see a "Not Secure" warning about a web page on oncenter.com. Discussion…
10	What can you do if you are not receiving e-mails from On Center or ConstructConnect? Common Issues You are not receiving fulfillment e-mails from Customer Service…
11	Why Renew Your On-Screen Takeoff, Quick Bid, and Digital Production Control Maintenance Subscription? - DPC OST QB Issue You received a notice that you your maintenance subscription has expired,…

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