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Why Renew Your Maintenance Subscription?

Views: 743 Last Updated: 07/15/2024 07:16 am 0 Rating/ Voters
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Issue

You received a notice that you your maintenance subscription has expired, what now?

You may receive a notice via e-mail or a pop-up in the application when you tried to use some feature (listed below).

What does this mean?

Maintenance is an annual subscription charged for each seat/license of each On Center product you own. Each year, we email your organization its maintenance invoice, approximately 30-60 days before your subscription expires. Beyond that date, certain services (listed below) will no longer work. You will also not be able to open new Technical Support or "How Do I...?" requests (except for licensing issues). This includes assistance with installing and using the software, troubleshooting issues, and downloading new updates to the software.

Why Renew?

There are many benefits to remaining under a maintenance subscription including:

How Do I Renew My Maintenance Subscription?

Renewing your maintenance is easy, visit https://www.oncenter.com/renew-subscription/ and fill out the form, your friendly Account Manager in Customer Success will get you your renewal invoice right away.



Product documentation (user guides) describes functionality in the latest version of each major release and may not match the functionality in the version you are using. Please check the Product Information and Downloads pages by clicking one of the product buttons above.

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