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On-Screen Takeoff or Quick Bid Stops Responding While Creating an Interactive Bid - OST QB

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Symptom

When you try to create a new Quick Bid (interactive) bid in On-Screen Takeoff®, On-Screen Takeoff locks up.

Example

In the Cover Sheet of On-Screen Takeoff you select Price Using, Quick Bid (interactive), then click the Find Database button.

The Select Quick Bid Database window appears, but it is blank and On-Screen Takeoff freezes.

On-Screen Takeoff's select database dialog box is blank

Cause

When you set a bid to Quick Bid (interactive) and click Find, On-Screen Takeoff attempts to access every database listed in the Quick Bid Open Databases dialogue box. If one of the listed databases is unavailable, On-Screen Takeoff may stop responding.

Resolution

Open Quick Bid, Click File, and then Open

If you know which database is no longer accessible, select it and then click the Remove button

Quick Bid open databases dialog box - select invalid database and click remove

If you do not know which database is accessible, simply select all databases available (checkbox), then click OK

Quick Bid will display a message identifying database(s) is not available, click Yes to remove this database from the Open Databases list and then try to create an interactive bid

In an On-Screen Takeoff - Quick Bid Interactive Bid, the Connectivity is Breaking - OST QB