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OST - Copy/Paste Stops Working

Views: 2745 Last Updated: 05/10/2023 07:41 am 0 Rating/ 2 Voters
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Issue

After using Copy/Paste on takeoff once, it is greyed out.

Discussion

A bug exists between On-Screen Takeoff and the Windows Clipboard that prevents On-Screen Takeoff from accessing it when it is already populated with data.

This issue seems to affect users operating in an Citrix environment more often than standalone installations.

Seems to affect version 3.98.04.05 and newer.

Resolution

The work-around is to clear the Windows Clipboard manually.

To delete clipboard history (clear the Clipboard), you'll use Window's Settings utility.

  • Open Settings
  • Click on System
  • Click on Clipboard
  • Set "Clipboard History" to "Off"
  • In the "Clear clipboard data" section, click the Clear button

Windows Settings - Clipboard details

Note
Note
Keep this utility open because you may have to clear the Clipboard's content each time you use Copy/Paste.


Product documentation (user guides) describes functionality in the latest version of each major release and may not match the functionality in the version you are using. Please check the Product Information and Downloads pages by clicking one of the product buttons above.

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