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CLS - Crystal Reports Cannot Export to PDF
Views: 1890 Last Updated: 02/13/2023 01:15 pm |
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Affects Windows 7 only, should not be an issue for current software, supported on Windows 10 or newer only. Issue:
You attempt to export a Report or one of the program Tabs to PDF but receive a Crystal Reports error.
Discussion:
A recent Windows Update (ref: https://support.microsoft.com/en-us/kb/3102429) breaks the functionality to export from Crystal Reports. This update provides support for some foreign language symbols.
This is an optional update, not required for proper operation of your Windows 7 machine.
Resolution:
To restore the export functionality, you will need to uninstall this Windows Update:
You will likely need to reboot your computer after uninstalling this update. Once removed, your Crystal Reports exports should work fine.
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