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OST - Digital Takeoff Table Troubleshooting

Views: 750 Last Updated: 02/13/2023 01:21 pm 0 Rating/ Voters
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Symptom

Using the Digital Takeoff Table (original or II) with a Matrox TripleHead2Go device may result in some monitors not functioning correctly.

Cause

Matrox TripleHead2Go is a multi-display device that allows three monitors to display over a single video output.  The Digital Takeoff Table will not work properly if connected directly to the Matrox device.  Two video outputs from the main computer are required.

Using this configuration, the monitors connected to the Matrox device may not show video on all three screens.

Resolution

To resolve this issue, click Start > Control Panel > Display to open Display Properties by

In the Display Properties window, click Settings - you should see two monitors available

Because the Matrox monitors use only one video input, they should be stretched to at least "3072 by 768 pixels" - this will stretch the video across all three monitors



Product documentation (user guides) describes functionality in the latest version of each major release and may not match the functionality in the version you are using. Please check the Product Information and Downloads pages by clicking one of the product buttons above.

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