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Using a Digitizer over a Citrix Connection - OST DPC

Views: 34 Last Updated: 08/09/2018 10:43 am 0 Rating/ Voters
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Question

Can I use my digitizer when I access On-Screen Takeoff via Citrix?

Answer

Yes! When using On-Screen Takeoff via a Citrix server, you CAN still use your digitizer. You will need to install the normal TabletWorks driver on your local workstation (the one to which the digitizer is actually attached). Then, you will install a small utility on the Citrix server that will pass the digitizer signals to On-Screen Takeoff. Both of these are available from GTCO's website: http://gtcocalcomp.com/. Please review the installation instructions for your digitizer as the manufacturer is the best resource for installation help.

Once installed, you need to set your workstation driver to interact with your Citrix server.

Right-click on the TabletWorks icon on your taskbar and select Preferences

On the Preferences dialog box, click the Citrix/Terminal Services tab

Put a checkmark in Enable Wintab

By default, the TabletWorks driver communicates with your Citrix server over port 14560 - Your Network Administrator will need to determine if this is acceptable in your network environment

Now, when you launch On-Screen Takeoff thru Citrix, you will be able to use your local digitizer to do takeoff

Troubleshooting this connection is supported by GTCO Digitizer Support. You can reach them, toll-free at 800-DIGIPAD (344-4723).



Product documentation (user guides) describes functionality in the latest version of each major release and may not match the functionality in the version you are using. Please check the Product Information and Downloads pages by clicking one of the product buttons above.

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