Help Menu
The Help menu provides access to the online Program Help files (On-Screen Takeoff Help - <F1>), a link to find updates on our Web site (Check for Updates), access to Training Videos and User Guide (Training Central), the ability to receive needed support from Support Central (Support Central) and the version of On-Screen Takeoff (About On-Screen Takeoff).
You can access Training Central menu.
You can access Support Central menu.
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Menu Choice |
Selection |
Action |
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On-Screen Takeoff Help |
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Opens the Application help system installed on the local machine |
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Check for Updates |
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Checks the OCS web site server for newer versions - if license is on Support. |
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Training Central
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Training Videos |
Opens the web page where user can view the Training Videos for the application. |
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Online User Guide |
Opens the web page where the user can download a PDF copy or view an online version of the User Guide for the application. | |
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Support Central
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Request Support |
Opens the Support Request Form web page where user can submit a request to Technical Support for assistance if the program is not operating correctly. |
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Chat with Support |
Opens the web page where user can instantly chat with Technical Support for assistance if the program is not operating correctly. During normal business hours only. | |
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Send a File to Support |
Opens a 'drop box' web page where user can send a copy of their database, image file, etc to the main support group for analysis review. Used in conjunction only with an existing Support incident. | |
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On Screen FAQs |
Opens a Web page where the user can browse through many of the Frequently asked questions about the application. | |
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User Community |
Opens the OCS Forum web page where user can post/review questions to discuss with other estimators. | |
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About On-Screen Takeoff |
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Displays version information |
In addition to the Help menu, there are 3 buttons that also provide User Assistance. Each of these buttons opens a web page that provides options for assistance.
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Button |
What it does |
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Request Feature |
Opens the Feature Request web page where user can submit suggestion for application improvement or new features. |
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Request Support |
Opens the Support Request Form web page where user can submit a request to Technical Support for assistance if the program is not operating correctly. |
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How Do I...? |
Opens the Training Request Form web page where user can review FAQs for quick answers to the most frequently asked questions or submit a question to our Training department about how to use the software. |
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NOTE: The Training Central and Support Central menu gives you a quick access to Online Resources and makes working with On Center Software Support more efficient. These menu items open your default Internet browser. |
