Problem/Symptom
The printer is printing strange characters or blank or partial pages.
Things to check (try printing after each step):
Try printing one page at a time
Turn the printer on and off
Turn off the printer and reboot the PC
Close all other running applications and try to print again (free up memory)
Try printing from different software
Check that the printer cable is connected firmly to the printer and the computer
Print a test page to see if your printer is mechanically sound
Set your plotter as the Windows Default printer
Try to print a test page from the properties menu of the printer
Check your free disk space, You need approximately 32 megabytes (MB) of free disk space to print a simple text-only document, much more for printing plan images
If the printer is connected to a scanner or other device, disconnect the printer from the device and plug printer in directly to PC
Reinstall the printer driver
Test with a different printer cable
Test from a different computer that has the same printer drivers installed
Have a technician reinstall the printer port
Contact the Manufacturer's technical Support
Problem/Symptom
The plotter works when a print is sent from other applications but not from or On-Screen Takeoff.
Things to check:
Download and install the latest printer driver from the manufacturer's web site.
Check the paper size settings when printing in On-Screen Takeoff. They must be large enough to account for the hard code margins in the final printout when compared to the actual dimensions on screen.
Check the Advanced options on Spooling and Memory. Spooling should print after last page is spooled and Computer Memory should be used when printing.
Try printing one page at a time