On-Screen Takeoff 3.7 User Guide
17.06 Cannot Use Project Express - Support Expired
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17 Project Express > 17.06 Cannot Use Project Express - Support Expired

Glossary Item Box

Project Express is available to clients who maintain a Support & Upgrades Subscription with On Center Software.

When attempting to access or refresh the Project Express tab, you may receive an error message indicating your Support Subscription is Expired:

 

 

There are few reasons this may happen:

 

Your license is currently not On-Support with On Center Software. To check your status, contact Support by clicking Help>Support Central>Request Support from the application.

You are using an incorrect Client ID, use the Authorization Troubleshooter to ensure that you are properly licensed.

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