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Generating a Proposal Stalls - Word Opens and then Closes QB

Views: 416 Last Updated: 07/05/2019 11:18 am 0 Rating/ Voters
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Issue

You try to generate a Proposal but Word opens and immediately closes (or, sometimes, nothing happens).

Discussion

This typically happens when you copy a template from someone else or download a template from the internet or e-mail. All Office files that are downloaded to a computer are flagged as "potentially unsafe", you've probably seen the warning banner in Word or Excel.

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Because Word cannot edit the file, generating the Proposal fails.

Resolution

The fix is easy, locate where you've saved the template files (usually, this is C:\OCS Documents\Quick Bid\Templates). 

Right-click on the template file and check the "Unblock" checkbox. This removes the "potentially unsafe" flag and allows editing the file.

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