There are several options available from the Help Menu.
First you can access basic Application Help by click Quick Bid Help (or pressing the F1 key on your keyboard). You can also check the On Center Software web site to see if there are any updates available for the application.
You can access Training Central
You can access Support Central
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Menu Choice |
Selection |
Action |
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Quick Bid Help |
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Opens the Application help system installed on the local machine |
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Check for Updates |
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Checks the OCS web site server for newer versions - if license is on Support. |
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Training Central |
Training Videos |
Opens the web page where user can view the Training Videos for the application. |
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Online User Guide |
Opens the web page where the user can download a PDF copy of the User Guide for the application. |
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Support Central |
Request Support |
Opens the Support Request Form web page where user can submit a request to Technical Support for assistance if the program is not operating correctly. |
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Chat with Support |
Opens the web page where user can instantly chat with Technical Support for assistance if the program is not operating correctly. During normal business hours only. |
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Send a File to Support |
Opens a 'drop box' web page where user can send a copy of their database, image file, etc to the main support group for analysis review. Used in conjunction only with an existing Support incident. |
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User Community |
Opens the OCS Forum web page where user can post/review questions to discuss with other estimators. |
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Quick Bid FAQ |
Opens the web page where the user can download a PDF copy or view an online version of the User Guide for the application. |
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About Quick Bid |
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Displays version information |
The Training Central and Support Central menu gives you a quick access to Online Resources and makes working with On Center Software Support more efficient. These menu items open your default Internet browser.
In addition to the Help menu, there are 3 buttons that also provide User Assistance. Each of these buttons opens a web page that provides options for assistance.
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Button |
What it does |
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Request Feature |
Opens the Feature Request web page where user can submit suggestion for application improvement or new features. |
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Request Support |
Opens the Support Request Form web page where user can submit a request to Technical Support for assistance if the program is not operating correctly. |
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How Do I...? |
Opens the Training Request Form web page where user can review FAQs for quick answers to the most frequently asked questions or submit a question to our Training department about how to use the software. |