How to Ensure That You Receive On Center Software E-Mails
Problem
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Never receive the update e-mails On Center Software sends regarding new versions
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Completed the online PlanRoomViewer form several times and still have not received the download e-mail
Things to Check
The e-mail(s) may be going to either the Bulk Mail or Junk Mail folder. Check your e-mail system’s Bulk Mail or Junk Mail folders.
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If the e-mail is found in your personal junk mail, add On Center Software (oncenter.com) as a SAFE sender
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If the e-mail is not found, contact your IT department or e-mail provider – On Center Software e-mails may be blocked on a server level
